Etsy Shop Reviews
We provide 90-days warranty on all products. Our Warranty & Liability is for our products only such as Watch Strap, AirPods Case etc. We are not responsible for any damage to the Watch or AirPods etc.
Pls contact us within 90 Day's timeframe for any warranty related issues with Watch strap or any of our products. We will be happy to resolve warranty issues with the customer during this time-frame.
The warranty covers following
- Any defects in materials used to manufacture your product
- Any defects in workmanship (E.g., pattern fading) under normal use
- Any broken components (E.g., Buckle) under normal use
What will do to correct the issue?
- We will repair the product, at no cost, if the product is still under warranty
- We will repair any broken parts of a product using new or replacement parts
- We may exchange the old product with a new product
- We may issue a refund
What is not covered?
- Damage to a product due to negligence
- Damage to a product resulting from unauthorized modification(s)
- Damage caused by a natural disaster or an act of a god
- Theft or loss of the product
Can you gift-wrap my order?
Yes. During Checkout, you can choose to add a message or gift wrap. We offer two options:
1. Gift Message - Free
You can include a message of (up to 60 characters) with your gift, free of charge. Limited to one complimentary gift message per shipping destination.
2. Gift Wrapping - $4 Extra charge
Package will be gift wrapped beautifully with a bow for something special. We may use holiday specific (E.g. Christmas) gift paper.
What else can you do to take care of a genuine leather strap?
Please use neutral (no-color) leather cream on the watch strap and polish it using a soft cloth. Let it air out after that based on the instruction on leather cream.